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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kaidence Kinnaird

January 27, 2023

5  out of  5 rating by Kaidence Kinnaird
"Staci and the team where super helpful!! There was amazing customer service! And u can definitely tell that they truly care about their clients and definitely go out of their way to find the cheapest insurance for you. I was NOT disappointed and definitely recommend!"

Damen Currie

January 26, 2023

5  out of  5 rating by Damen Currie
"Staci and her crew are definitely dang good. Saving 75 percent on my auto insurance by coming to her instead of Geico. Even better, Staci, Ashlyn, and Mikayla are far more pleasant than any insurance provider I have ever spoken to before as well! Definitely recommend coming here!"

Brayden Southard

January 16, 2023

5  out of  5 rating by Brayden Southard
"Easy to work with and great coverage"

don pwoe

December 9, 2022

5  out of  5 rating by don pwoe
"Staci was amazing on the phone at first I couldn't make the payment she waited 2 weeks for me to get paid offered the same amount not a penny more lowered my insurance and also added renters insurance. Amazing customer service even made herself almost late to her kids birthday party to ensure I got insurance before the weekend at 5 on a Friday. 10000000 percent recommend !"

MiKayla Hatzell

December 9, 2022

5  out of  5 rating by MiKayla Hatzell
"Staci and her team are incredible! They made getting insurance a breeze! You can tell that they really care for their clients, and will do what it takes to make sure they’re happy. Staci started a life insurance and a payment protection policy for me in addition to my car insurance for less than I was paying for just car insurance before! I can't recommend them enough!"

Mellissa Johnston

September 29, 2022

5  out of  5 rating by Mellissa Johnston
"Staci was amazing, she understood what I was going through trying to find good insurance so quickly. she made me feel comfortable, and you could tell she truly cared about helping me. 10/10 recommend! she made my day 10x better after the phone call we had!"

Sam Pieri

September 28, 2022

5  out of  5 rating by Sam Pieri
"Staci, Brianna and Courtney were so helpful getting me a great deal on my car and home instance. They were so fast, explains all the coverages and got me the best value!"

Amanda Wagner

August 26, 2022

5  out of  5 rating by Amanda Wagner
"Staci went above and beyond to help me get insurance right away! I highly recommend her."

Airen Isaman

August 23, 2022

5  out of  5 rating by Airen Isaman
"very nice, they were all about me getting insurance and directed me in the right direction. very sweet lady’s."

Shawn Hochstine

August 17, 2022

5  out of  5 rating by Shawn Hochstine
"Staci and Brianna saved me over $500 on my auto insurance"

Lexis

August 12, 2022

5  out of  5 rating by Lexis
"Very friendly people! All around easy to talk to about issues! I never once had a bad experience with my agent or the representatives on the phone or in person!"

Alex Wojtczak

August 9, 2022

5  out of  5 rating by Alex Wojtczak
"Best insurance teams I've ever dealt with. They actually care about you and your wellbeing."

Samuel Polk

August 1, 2022

5  out of  5 rating by Samuel Polk
"I’m new to the Olean area and Staci and her team made the change so easy. They are professional and very informative about all things insurance. Way better than any office in the area. I spoke specifically with Brianna who was very friendly and helped me get an affordable quote for my vehicle. I would recommend Staci and her team to anyone looking to fulfill their insurance needs!"

Gator Lett

July 29, 2022

5  out of  5 rating by Gator Lett
"Great service"

Olivia franke

July 26, 2022

5  out of  5 rating by Olivia franke
"Staci and the team are so welcoming and helpful! Her office is gorgeous inside. You can tell how dedicated they are to helping you and providing a good experience."

Jason Ransom

July 15, 2022

5  out of  5 rating by Jason Ransom
"Staci is great will try everything to get you the best deal saved me $70 on my insurance a month"

Keith Fahnestock

June 22, 2022

5  out of  5 rating by Keith Fahnestock
"Excellent customer service and definitely saved me money."

Elaina Lucco

May 17, 2022

5  out of  5 rating by Elaina Lucco
"Lindsey pointed me in the right direction on getting a quote on my auto insurance!! Staci Werlau and her team at State Farm Insurance have exceptional customer service :)"

Lexi Bennardi

May 16, 2022

5  out of  5 rating by Lexi Bennardi
"Bri was very helpful when answering any questions that I had and made the process go smoothly. Would recommend this agency to anyone!!"

Ashton Himes

May 16, 2022

5  out of  5 rating by Ashton Himes
"Bri helped me get auto insurance quotes and was able to help me save so much! Loved working with Staci and her team!"

Donny Pattison

May 16, 2022

5  out of  5 rating by Donny Pattison
"Bri was awesome helping me with my auto insurance. Her patience and communication was super helpful for me. Was an absolute pleasure working with Staci and her team."

Lindsey Wind

May 16, 2022

5  out of  5 rating by Lindsey Wind
"I love being able to work for Staci, her umbrella policies are great and save so much money for everyone!!"

Karen Wilder

May 16, 2022

5  out of  5 rating by Karen Wilder
"Lindsey recommended me to Staci Weralu for an auto quote and i can’t wait to get started!"

Amanda Whitmore

April 22, 2022

5  out of  5 rating by Amanda Whitmore
"Very professional and helpful"

Belinda Neamon

April 10, 2022

5  out of  5 rating by Belinda Neamon
"Best service in town. Super friendly and fast."