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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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murph

October 22, 2024

5  out of  5
rating by murph
"Awesome people, great service being able to text them and get things taken care of while hunting! Don't even have to interrupt your day on the phone if you don't want to! And best of all I saved $100 per month when switching from my old company to there office on my full coverage! EDIT P.S.A IF YOU GET INSURANCE THROUGH STATE FARM, THERE NEW POLICY IS THAT IT GETS DATED 3 DAYS AHEAD OF THE DAY YOU SET UP AND BUY THERE POLICY SO DONT GO STRAIGHT TO THE DMV AND TRY TO GET PLATES THE SAME DAY! YOU'LL BE WASTING YOUR TIME LIKE I DID!"
We responded:
"I'm happy we were able to make the process as easy as possible. The 3 day out effective date can be a challenge but we're here to help navigate these new rules in any way possible! We appreciate you."
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Motahax

October 18, 2024

5  out of  5
rating by Motahax
"Caring and professional as always"
We responded:
"We love reviews like this! Thanks for the positive recommendation! - Staci Werlau Agency"
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nichole heim

October 17, 2024

5  out of  5
rating by nichole heim
"They got my rate down almost $2k in 6 months! 10/10"
We responded:
"Thank you for joining the State Farm family. Rates will change from time to time but our commitment to our customers will always remain. Thanks for trusting the Staci Werlau Agency with your personal insurance! - Staci"
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Kaitlyn Perkins

October 9, 2024

5  out of  5
rating by Kaitlyn Perkins
"Staci Werlau - State Farm Insurance Agent has been excellent to give me the best coverage and always responds in a timely manner with any questions I have. I absolutely recommend if you’re looking for coverage!"
We responded:
"Thank you for sharing your experience with our team. Rates will change from time to time but our commitment to our customers will never change. We appreciate your loyalty. Thank you for choosing Staci Werlau State Farm Agency in Olean NY."
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K Mitchell

October 5, 2024

5  out of  5
rating by K Mitchell
"I have always favored State Farm Insurance. No matter what office I've used they are always easy to work with and have competitive prices. I recently moved to Upstate NY from another state and Staci Werlau made this transfer a seamless transition. They were very patient and explained everything while answering all my questions. I compared prices and they were one of the most competitive. I also started my homeowners and car insurance at different times and they were super helpful with the whole process. This is the standard of State Farm and I am a very happy customer. Definitely recommend!!!"
We responded:
"Thank you so much for taking the time to leave us such a great recommendation! We appreciate your loyalty to State Farm and are so happy you chose the Staci Werlau Agency to insure your Home and Car insurance. We look forward to being your local agent for years to come. Thank you!!"
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bobbie jo Whipple

October 5, 2024

5  out of  5
rating by bobbie jo Whipple
"Always happy with the quick response and communication."
We responded:
"Thank you for the great feedback! We love when our customers are happy. "
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Tim Nichols

September 17, 2024

5  out of  5
rating by Tim Nichols
"I've been with State Farm in Olean for 35 years and have always had a great experience with them. Ryleigh Livingston helped me today and she is so friendly and helpful and took care of my problem in like two minutes! Highly recommend."
We responded:
"We love to hear that Ryleigh is providing excellent customer service! That's what we believe everyone deserves, we will always be available for any questions or concerns that may arise. Thank you for your loyalty- Staci Werlau"
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Nikki Martinez

September 12, 2024

5  out of  5
rating by Nikki Martinez
"If anyone needs insurance I would definitely definitely recommend state farm and with Ryleigh she finds you the best quotes and gets it done quick and painless not much to go thru to get started"
We responded:
"Thanks so much Nikki! We are so happy to welcome you to the State Farm family! "
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Moki Payne

September 4, 2024

5  out of  5
rating by Moki Payne
"Staci and all her staff are so helpful. They monitor and update me on any changes in NY laws and give me ideas on how to lower my insurance costs. They gave me additional info on how to protect my home and guns. I love State Farm and highly recommend Staci's crew to everyone. I just bought a horse trailer and they immediately got me a quote and setup insurance on that very day."
We responded:
"We love having you as a customer, thank you for always being a great customer. We look forward to serving you for years to come 😊 "
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Megan Ashley

August 15, 2024

5  out of  5
rating by Megan Ashley
"Great service and super helpful!"
We responded:
"Aww, thanks! We appreciate your kind recommendation! - Staci Werlau Agency"
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victoria ward

August 14, 2024

5  out of  5
rating by victoria ward
"Staci was pleasant knowledgeable and very helpful! Does her job well!"
We responded:
"Thank you for your kind words, Victoria! We're happy to be your local good neighbor agent. Thanks for choosing us for your car insurance! "
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Arthur Penird

July 31, 2024

5  out of  5
rating by Arthur Penird
"Always willing to help!! I recently purchased a vehicle from out of state, the staff were very professional in adding the insurance needed and dropping the old vehicle insurance when necessary. Very pleasant to work with this group over the years."
We responded:
"Thank you for your kind review, Arthur! I'm glad we could help you with your car insurance. We aim to please our customers. - Staci Werlau, State Farm Agency"
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Getchu Some

July 31, 2024

5  out of  5
rating by Getchu Some
"Friendly customer service and wonderful staff."
We responded:
"Thanks! We appreciate the recommendation! "
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Ryleigh Livingston

July 31, 2024

5  out of  5
rating by Ryleigh Livingston
"This office is amazing! They are friendly, knowledgeable, and do everything they can to fit their customers best needs and interests. They helped me get the best life insurance coverage for me and my family in a timely manner and for a great price!!"
We responded:
"Thanks for the glowing review! We strive for an excellent experience, glad to see we've hit the mark here :)"
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Thomas Stratigos

July 18, 2024

5  out of  5
rating by Thomas Stratigos
"So wonderful every time I need someone to talk to. Great personal attention."
We responded:
"Thank you for sharing your experience! 🎉🎉🎉 Staci Werlau State Farm. Olean NY"
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Lance Eastman

July 17, 2024

5  out of  5
rating by Lance Eastman
"Ryleigh was a great resource when my wife and I needed a policy to complete a real estate transaction. She was knowledgeable and extremely helpful in binding our coverage in a timely manner."
We responded:
"Fast quotes, great rates and good service getting the coverage you want. Thank you for sharing! 😁Staci Werlau, State Farm Insurance."
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Amanda Yeoman

July 16, 2024

5  out of  5
rating by Amanda Yeoman
"I have had insurance with these guys since my original agent passed away. They are SO communicative and friendly. If I call and need something, it's done almost instantly."
We responded:
"I love reading your review! You explained exactly how I want my customers to feel when doing business with my agency. Thank you!! Staci Werlau"
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Ryan Gerrity

July 16, 2024

5  out of  5
rating by Ryan Gerrity
"Outstanding service and support. All questions were answered clear and direct and with quickness. Best decision i have made for my life insurance and renters insurance needs!!!"
We responded:
"Insurance can be tricky. That's why we're here for you! To help you navigate through all the details and find the right product for your insurance needs. 😊 Thank you for sharing your experience! 😊 Staci Werlau, Olean NY State Farm Agent"
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Karen

July 16, 2024

4  out of  5
rating by Karen
"Rylie was great helping with all my insurance needs. The ladies are all great and very sweet and helpful 💗"
We responded:
"This is exactly the kind of feedback I love receiving about my team! Thank you so much for sharing🥰"
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Andrew Beckendorf

July 2, 2024

5  out of  5
rating by Andrew Beckendorf
"They are great. Professional, kind and full of knowledge. Today i started a second homeowners policy and my third will be with them too."
We responded:
"Thank you for your recommendation, Andrew! We value your business and will continue to be here as your future needs change! Staci State Farm"
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brooke cross

June 29, 2024

5  out of  5
rating by brooke cross
"Mikayla was such a great person to work with. I’ve never had insurance experience because my mom always did it, she walked me through everything and made sure I felt comfortable with setting everything up. Such an easy AND FAST process!"
We responded:
"MiKayla is always going above and beyond to make the insurance process as easy and efficient. Thank you for choosing the Staci Werlau Agency! "
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Bryar Childs

June 27, 2024

5  out of  5
rating by Bryar Childs
"Excellent service and great people!!"
We responded:
"Thanks for sharing your positive experience with our agency Bryar! We appreciate the 5 star recommendation "
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Katrina

June 26, 2024

5  out of  5
rating by Katrina
"Their very professional, and helpful. Anytime I need help , State farm is there."
We responded:
"Like a Good Neighbor! Thanks for trusting us with your insurance needs"
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Tammy Lanier

June 21, 2024

5  out of  5
rating by Tammy Lanier
"Recently moved from out of state and needed insurance transferred asap for new car purchase. Staci was very friendly and helpful. She responded quickly to our request. She emailed the new cards to me and to the dealership right away. The service was both professional and personal. I highly recommend."
We responded:
"Thank you for choosing the Staci Werlau State Farm agency for your New York auto insurance! We've enjoyed working with you and look forward to continuing to do so"
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Tallena Kallenbach

June 7, 2024

5  out of  5
rating by Tallena Kallenbach
"Staci and MiKayla are wonderful! They are always looking out for our best interests and have been extremely helpful!"
We responded:
"Thank you for trusting the Staci Weralu State Farm agency with your home and car insurance needs- Your Olean NY Agency"